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PROBLEM SOLVER
I am an Engineer with over 12,000 hours of project experience. I trained for 7 years and have spent the last 10 helping Fortune 500 organisations solve business-critical problems.
I have a passion for design and have added Design Thinking to my tool kit, allowing me to move between hands-on technical roles and more conceptual ones.
INSIDE THE MIND OF
A bit on my background and what motivates me.
I have always been a problem solver and am fortunate to be able to turn it into a career, having spent years honing the theory of problem-solving and putting that into practice.
WHAT I’VE LEARNED
I love learning!
It is important to me that I am competent at what I do and that each role offers an opportunity to expand my knowledge, building on what I know.
A national Rail Operator with expanding services across London wants to ensure its operations have the resilience to cope with increasing demands. Operational resilience comes from businesses having an ability to both recognise changes and respond appropriately.
These changes could be operational, strategic or external to the business, compelling some change(s) internally.
This work explores what travel would look like in 2025 and as such what the relationship between the passenger and airline needs to be. The future of travel is frictionless and passenger-centric, the Covid-19 pandemic accelerating the need for these considerations. Affordability and Safety are likely to be key drivers in a passenger's decision on who to fly with.
A Partnership between a Technology Company and Consulting Firm was formed to build data-drive products to solve complex business problems that go beyond standard process improvement and process change. The goal was to focus on industries that could benefit from bridging the gap between the physical and the digital.
An NHS Trust/ Teaching hospital in Oxfordshire wants to conduct a study to explore the potential application of decision-insight to prostate cancer pathway for the purpose of reduce time to diagnosis and time to treat. Additional goals should be aligned to the NHS Digital Technology Deliverables (NHS Care 2020) and include:Providing Digital services for professional and Facilitating information sharing and transparency.
A Scale-up internet business wishes to mature it's business, processes and culture to ready itself for potential acquisition.
Businesses need to understand their markets to better serve their customers. The dynamic nature of these markets mean companies are required to have the most up-to-date view of who their customers are and how their needs are changing.
A partnership between 2 consulting companies got off to a rock start because time had not been spent on defining singular ways of working. Additionally, there were immediate conflicts between internal operations at both business and the joint venture.